By purchasing any membership, course or class pack with Springhealth Kickboxing, you agree to the following terms.
All memberships and class packs are non-transferable and non-refundable unless otherwise stated.
Memberships and passes grant access only to the services specified at the time of purchase.
Springhealth reserves the right to amend class timetables, instructors and services where reasonably necessary.
Payment
Direct Debit memberships are collected monthly in advance.
Memberships will continue on a rolling basis unless cancelled in accordance with the notice period below.
Cancellation
A minimum of 30 days’ written notice is required to cancel a Direct Debit membership.
Cancellation requests must be made directly to Springhealth by email. We will process the cancellation of the Direct Debit on your behalf.
Members should not cancel their Direct Debit instruction directly with their bank. Doing so may result in additional charges or outstanding balances becoming due.
Payments falling within the 30-day notice period remain payable.
Failed Payments
If a Direct Debit fails:
- You will be contacted and given the opportunity to resolve the payment.
- Access to classes may be suspended until the balance is cleared.
- Repeated failed payments may result in membership termination.
Price Changes
We reserve the right to amend membership prices. Members will be given reasonable notice of any changes.
Freezes
Membership freezes may be granted at management discretion for medical reasons or exceptional circumstances. Evidence may be required.
Valid for 3 months from the date of purchase.
Non-refundable and non-transferable.
Unused sessions expire after 3 months.
Extensions are not granted except in cases of injury or medical reason, and may require supporting documentation.
This pass is designed for short-term flexibility, not long-term deferral of use.
Full payment is required to secure your place.
Places are limited and allocated on a first-come, first-served basis.
Missed sessions cannot be refunded.
Make-up sessions are not guaranteed and are subject to availability.
Once a course has started, no partial refunds are issued.
We reserve the right to remove a participant if behaviour compromises safety or the experience of others.
Some sessions, including Beginners Courses, trial classes and special events, require advance booking. For these sessions:
Cancellations must be made at least [insert hours, e.g. 6 or 12] before the start time.
Failure to attend a booked session without notice may result in the session being forfeited.
Repeated no-shows may result in booking restrictions.
Where classes operate on a turn-up basis, attendance is recorded at the gym.
Locker and box rental is charged monthly or by specified term.
Lockers and boxes remain the property of Springhealth.
Members are responsible for the security of their belongings.
Springhealth is not liable for loss or damage to items stored on the premises.
Lost keys may incur a replacement fee.
Lockers not claimed or paid for may be cleared after reasonable notice.
By participating in classes, you confirm:
You are medically fit to take part in physical training.
You will inform instructors of any injuries, medical conditions or limitations.
You understand that kickboxing and strength training carry inherent risks.
Participation is at your own risk. Springhealth accepts no liability for injury except where caused by proven negligence.
Members are responsible for:
Wearing appropriate training attire.
Maintaining personal hygiene.
Following instructor guidance at all times.
Springhealth is a community space built on mutual respect.
The following standards apply both on gym premises and at any Springhealth-organised events, including social gatherings, parties or off-site activities:
Respect for instructors and fellow members.
No harassment, discrimination or bullying.
Controlled behaviour during sparring and drills.
No filming of others without consent.
No aggressive behaviour outside of structured training.
We reserve the right to refuse entry or terminate membership where conduct falls below these standards.i
From time to time, classes or events may be photographed or filmed for promotional purposes.
If you do not wish to appear in marketing materials, please notify us in writing and we will respect your preference.
Promotions & Special Offers – Additional Terms
The following terms apply to the 10% same-day discount for the 5-week Beginners Course:
10% discount applies only when booking and paying in full on the same day as your attended trial session.
Trial session must be attended to qualify.
Offer cannot be applied retrospectively.
Offer applies to the advertised 5-week Beginners Course only.
Cannot be combined with any other promotion.
Springhealth reserves the right to withdraw or amend this offer at any time.
The Easter Special price of £160 applies to selected 5-week Kickboxing Beginners Courses starting on 30 March and 7 April only.
To receive the discounted price, customers must enter the code JUSTSTART26 at checkout before 23 March. The code cannot be applied retrospectively to completed purchases.
This offer cannot be used in conjunction with any other promotion, discount or free trial.
Places on each course are limited and will be allocated on a first-come, first-served basis. Booking is only confirmed once full payment has been received.
The discounted price applies to new bookings only and does not apply to previous or existing course registrations.
Springhealth Kickboxing reserves the right to withdraw or amend this promotion at any time without notice.
All standard course terms and cancellation policies apply.
